Flying with Mobility Aids: What You Need to Know

TopTravelIndex
Mar 14
4 min read

Traveling with mobility aids, such as wheelchairs, walkers, and canes, can seem daunting, but with proper planning and knowledge of airline policies, it can be a smooth experience. Most airlines are legally required to accommodate passengers with disabilities, offering assistance and services to ensure a comfortable journey.

This guide covers everything you need to know about traveling with mobility aids, including how to navigate airline regulations, request assistance, and ensure your equipment arrives safely.

Booking Your Flight

Planning ahead is essential when flying with mobility aids.

1. Inform the Airline Early

Notify the airline of your mobility needs at least 48 hours before your flight.
Inform them about any special assistance you’ll need, including:
- Wheelchair assistance (manual or electric)
- Boarding assistance (aisle chair or lift)
- Seating preferences (bulkhead seat or extra legroom)

2. Choose the Right Seat

Most airlines offer priority seating for passengers with disabilities.
Bulkhead seats (located at the front of the cabin) provide more legroom and easier access to the aisle.
Avoid emergency exit rows — these are usually restricted to able-bodied passengers.

3. Know the Airline’s Mobility Aid Policy

Airlines have different rules regarding the transport of wheelchairs and mobility aids.
Most airlines allow:
- Manual wheelchairs to be checked at the gate or as checked baggage.
- Electric wheelchairs to be transported with batteries removed and secured according to regulations.

Packing and Preparing Your Mobility Aid

Protecting your mobility aid is key to ensuring it arrives safely.

1. Label Your Equipment

Attach a tag with your name, contact information, and any special handling instructions.
If you have a folding wheelchair, label it as "FOLDING" to prevent damage during loading.

2. Remove Detachable Parts

Remove and pack detachable parts (e.g., cushions, footrests, joysticks) separately to prevent damage.
Place them in a carry-on bag for safekeeping.

3. Battery-Powered Wheelchairs

Most airlines allow dry-cell and lithium-ion batteries for powered wheelchairs but may require specific handling procedures.
If your wheelchair uses lithium-ion batteries:
- Batteries under 300 watt-hours are usually allowed.
- Remove the battery and bring it into the cabin if possible.

Navigating the Airport

Airport staff are trained to assist passengers with mobility aids — take advantage of these services to ease your journey.

1. Check-In Assistance

Request wheelchair assistance at check-in.
Inform staff if you’d like to use your own wheelchair to the gate or switch to an airport-provided one.

2. Security Screening

Mobility aids are allowed through security checkpoints but may require special screening.
You can request:
- A manual pat-down instead of going through a scanner.
- Private screening if you’re uncomfortable with public security checks.
TSA staff are trained to handle wheelchairs and medical devices carefully.

3. Pre-Boarding

Passengers with mobility aids are usually allowed to board early.
Request an aisle chair if you need assistance getting to your seat.
Confirm with the flight crew where your mobility aid will be stored.

In-Flight Comfort

Staying comfortable during the flight is essential for a positive experience.

1. Accessible Seating

Aisle chairs are available on most flights to help you get to and from the restroom.
Flight attendants can assist with seating adjustments but are not allowed to lift passengers.

2. Restroom Accessibility

Most wide-body aircraft (e.g., international flights) have at least one accessible restroom.
Request a flight with an accessible restroom if this is important for you.

3. Bring Personal Comfort Items

Pack any necessary medication and comfort items (e.g., neck pillows, seat cushions) in your carry-on.
If you need assistance adjusting your seatbelt or other in-flight services, don’t hesitate to ask the crew.

Arrival and Baggage Handling

Make sure your mobility aid is handled properly after you land.

1. Request Priority Handling

Request that your wheelchair or mobility aid be returned to you at the aircraft door upon landing.
If the airline insists on sending it to baggage claim, remind them of their legal obligation to return it at the gate.

2. Check for Damage

Inspect your mobility aid immediately after arrival.
If you find any damage:
- Report it to the airline’s customer service desk before leaving the airport.
- File a damage claim — airlines are required to cover repair or replacement costs for damage caused during handling.

Tips for International Travel with Mobility Aids

Flying internationally with a mobility aid requires extra preparation.

1. Know the Destination’s Accessibility Laws

Research the destination’s accessibility regulations and infrastructure.
Some countries may not have the same legal protections as the U.S. (e.g., ADA compliance).

2. Travel Insurance

Ensure your travel insurance covers mobility aid damage and loss.
Look for policies that offer emergency medical evacuation if needed.

3. Carry Documentation

Bring medical documentation for any special needs or medical devices.
Having a doctor’s note can help avoid misunderstandings at customs or security.

Common Challenges and How to Handle Them

Challenge	Solution
Airline loses or damages your wheelchair	File a claim immediately; airlines are responsible for repair or replacement.
Difficulty during security screening	Request a private screening or a manual pat-down.
Limited restroom access on small planes	Choose wide-body aircraft when possible and use the restroom before boarding.
Lack of assistance upon arrival	Notify the airline and airport staff in advance to ensure assistance is ready.

Final Thoughts

Flying with mobility aids requires extra planning, but with the right preparation, you can travel comfortably and confidently. Understanding airline policies, protecting your equipment, and knowing your rights as a traveler with a disability are key to a smooth and stress-free trip. By preparing ahead of time and communicating clearly with airline staff, you can focus on enjoying your journey rather than stressing over logistics.